Repair or replace your AC
Two numbers settle most of these: how old the outdoor unit is and how big the repair is. A young system with a failed capacitor gets fixed. A heat pump in its teens that wants a compressor, a coil, or a third summer of service calls should come with a replacement quote attached.
First, the age
This Old House gives a home cooling system 12 to 15 years. The Department of Energy's Energy Saver guide is more conservative and says to start thinking about replacement after 10. Greenville owners should lean toward the DOE end, for a local reason: 84% of homes in the city heat with electricity (Census ACS 2020-2024), so the outdoor unit is usually a heat pump that works January mornings as well as July afternoons. Ten years on a heat pump here is more running time than ten years on an air conditioner in a gas-heated house.
Don't know the age? The data plate on the outdoor unit has a serial number, and the build year is usually coded into it. Photograph it and attach it to your request; the technician will read it for you.
Second, the size of the repair
| Repair | Typical cost (Fixr, 2026) | On an old system |
|---|---|---|
| Capacitor | $100 to $400 | Usually repair |
| Thermostat | $150 to $500 | Usually repair |
| Refrigerant leak repair | $200 to $1,500 | Depends on where the leak is |
| Evaporator coil | $400 to $2,700 | Get a replacement price |
| Compressor | $600 to $3,000 | Get a replacement price |
To fold both numbers into one, use the $5,000 rule: age times repair cost, and anything over $5,000 means get a replacement price before you approve the repair.
Tiebreakers
- The service history. One repair is bad luck. A call every summer for three summers is a pattern.
- The refrigerant. Per EPA, R-410A systems remain repairable with R-410A parts, while equipment built from 2025 parts runs on lower-GWP refrigerants. An R-22 system is the expensive one to recharge. The refrigerant change.
- The feel of the house. If it's clammy at 75 degrees, the cause may be an oversized unit or leaking crawlspace ducts, and swapping a part won't touch that. When the house feels sticky.
- The GUC bill. A system rated at or above the 14.3 SEER2 Southeast minimum draws less power than an old low-efficiency one.
- Permits and credits. North Carolina requires a permit for a replacement, not for most repairs, and the federal 25C credit doesn't apply to equipment placed in service after 2025.
Where I'd draw the line
Under 10 years: fix it, unless it's the compressor. Over 15: I would not buy a compressor or a coil for it. I'd replace it on my own schedule, in April or October when installers aren't buried and a day without cooling is no hardship, instead of in the middle of a July failure.
Questions Greenville homeowners ask
Should I replace a 15 year old AC or heat pump?
If the repair is a big one, generally yes; This Old House's typical life is 12 to 15 years. If all it needs is a small part, fix it and start budgeting for the replacement.
Is it worth fixing a compressor on an old AC?
Seldom. Fixr's range for a compressor is $600 to $3,000, and on a system near the end of its life that money buys more as a down payment on new equipment.
Sources
- This Old House: Air Conditioner Repair Cost, 2026 Pricing (updated March 16, 2026)
- US DOE: Energy Saver Guide (2022)
- Fixr: AC Repair Cost in 2026 (updated January 29, 2026)
- US EPA: Frequent Questions on the Phasedown of Hydrofluorocarbons (updated September 14, 2026)
- US EPA: Technology Transitions HFC Restrictions by Sector (updated August 28, 2026)
- US DOE: 2023 Central Air Conditioner and Heat Pump Standards FAQ (October 5, 2022)
- IRS: FAQs on changes to sections 25C and 25D under Public Law 119-21 (FS-2025-05, August 21, 2025)
- N.C. Gen. Stat. 160D-1110: building permits, including the $40,000 exemption and its heating and air-conditioning exception
- US Census Bureau, American Community Survey 2020-2024 5-year estimates, via Census Reporter